FAQ's

Hey Y'all! I figured you may have a few questions, so I added this page to help you navigate them. If you don't see the answer to your question here, please reach out at balancingbrilliance@gmail.com.

 

Shipping

  • In most cases, all orders are processed, shipped and delivered within 7-10 business days. There may be some delays during high shipping periods such as the holiday season. Please utilize the tracking information provided in the shipping confirmation email to check the status of your delivery.

Refunds and Returns

  • Please be advised that there are no refunds or returns allowed. All sales are final. We are a small business and truly appreciate your support.

Creating an Account

  • We would love to keep in touch, however is not necessary to create an account in order to complete your purchase. 

Packaging

  • Some orders may arrive in separate packages due to varying production times and processes. Please review tracking information for each item purchased.